We confirmed with our cloud infrastructure provider that there were service issues on their side that caused this problem. Those issues are resolved, and all services are running normally.
Posted Jul 29, 2022 - 09:14 EDT
The intermittent errors we were experiencing with Dealer Service Hub and E-Shop are no longer occurring, and both applications are performing normally. We will continue to monitor the applications and are continuing our investigation into the root cause of the problem.
Posted Jul 28, 2022 - 10:12 EDT
We are experiencing intermittent errors when loading Dealer Service Hub and E-Shop pages. We are investigating the problem and will provide more updates as they are available.
Posted Jul 27, 2022 - 14:11 EDT
This incident affected: DealerServiceHUB (Service Scheduling, ECommerce).